This case has two stages: a completed surface-finish development project, followed by an ongoing cross-category cooling concept for Summer 2027.

Challenge	Stage 1: At the Tokyo Beauty Expo, Jordan praised the precision of the BM12 and proposed a complete surface-finish approach involving wet plating, vacuum metallization and UV coating. Stage 2: In 2026, he challenged Sparkland to rethink portable cooling with better cooling performance, a more convenient form factor and stronger design appeal.
What We Did	Stage 1: Evaluate the three process routes, integrate new supply resources and conduct stability testing. Stage 2: Apply relevant product-development methods and transferable engineering/supply-chain capabilities from hair tools and beauty devices to a new cooling concept.
Result	Stage 1: First-round surface-finish upgrade and sample delivery completed in 25 days and approved by Jordan. Stage 2: Cooling project remains in development for the Summer 2027 opportunity.
Capabilities	New-process introduction / Supply-chain integration / Stability validation / Client co-creation / Cross-category R&D / Technology transfer

The Story

We first met Jordan Wong five years ago at the Tokyo Beauty Expo. After examining the BM12 Eye Beauty Device, he praised its precision and finishing quality and proposed a broader surface-treatment approach combining wet plating, vacuum metallization and UV coating to further improve the product’s appearance and finish.

After the show, Sparkland’s product and R&D teams brought the three process routes into evaluation and worked with the supply chain to introduce the required capabilities. After roughly two weeks of supplier-resource integration and one week of stability testing, we completed the first-round surface-finish upgrade and delivered samples within 25 days. Jordan approved the result.

In the summer of 2026, Jordan returned with several handheld fans and a new brief: stronger cooling, a more convenient form factor, less dependence on continuous hand-holding, and a product that felt more distinctive and “cool.”

His premise was that Sparkland’s accumulated know-how in hair tools and beauty devices—across product engineering, structures, electronics and supply-chain development—could provide useful starting points even when the technical direction shifts from heating to cooling. That challenge became the basis for a new co-creation project.

The cooling project is still in development. We therefore present it as Co-creation in Progress rather than as a completed success case, and we will update performance and commercial results only after validation.